Last updated: June 1, 2025
At LuxStay, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you use our website and services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you make a booking, we collect your name, email address, phone number, payment information, and any special requests you provide.
- Booking Information: This includes destination, check-in and check-out dates, number of guests, and other booking preferences.
- Technical Information: When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, and operating system.
- Usage Information: We collect information about how you use our website, including pages visited, search queries, and interactions with features.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities.
2. How We Use Your Information
We use your data to:
- Process and manage bookings, payments, and travel services
- Send booking confirmations, invoices, and travel documents
- Provide customer support and respond to inquiries
- Improve our website, services, and user experience
- Send promotional emails, offers, and updates (with your consent)
3. Sharing Your Information
We only share your personal information:
- With service providers (airlines, hotels, tour operators): To fulfill your booking requests.
- With payment gateways for processing transactions: To process payments securely.
- When required by law or for fraud prevention: To comply with legal obligations or protect our rights.
We do not sell your personal data to third parties.
4. Data Security
We use appropriate technical and organizational measures to protect your information, including:
- Secure HTTPS connections
- Encrypted payment processing
- Access controls and limited data access for staff
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access, correct, or delete your personal data
- Withdraw consent for marketing at any time
- Request a copy of the information we hold about you
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
6. Cookies
We use cookies to enhance your browsing experience. These help us:
- Remember your preferences
- Analyze website traffic
- Personalize content
You can control cookie settings in your browser. However, disabling cookies may limit your ability to use certain features of our website.
7. Third-Party Links
Our site may contain links to other websites. We are not responsible for their privacy practices, so we encourage you to review their policies separately.
8. Updates to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with the updated date.
9. Contact Us
For any questions regarding this policy or your personal data, please contact:
Shubh Safar Travel and Entertainment LLP
Email: contact@safarkar.com
Phone: +91 8879208080
Address: Shreeji Skyrise, Kandivali (west), Mumbai -400067
